01 · Support
Which support approach fits each part of the estate?
A customer-held spare has a modeled saving of 65.8% vs standard OEM next-business-day support in Campus sites in Americas. Public-sector contract ceiling prices are higher than the synthetic prices they replaced. This raises the baseline by 8.1% and raises the savings of the alternatives. Weighted third-party savings are 32.6% across 11 comparable segments; customer-held spare savings are 61.4% across 3.
NASPO ValuePoint Cisco contract ceiling prices, effective 2026-10-01. Annual term (owner ruling; consistent with catalog structure and reseller listings; not stated in the NASPO catalog).
NASPO-priced / estate devices by vendor
- Cisco
- 790 / 4,029
- Meraki
- 0 / 340
- Palo Alto
- 0 / 12
- HPE / Aruba
- 0 / 546
- Arista
- 0 / 372
- Fortinet
- 0 / 193
- APC / Schneider
- 0 / 160
- Opengear
- 0 / 80
- Juniper
- 0 / 70
- Dell
- 0 / 15
- Brocade
- 0 / 6
- F5
- 0 / 6
- Checkpoint
- 0 / 4
Support remains synthetic for Cisco (models without a NASPO price match), Meraki, Palo Alto, HPE / Aruba, Arista, Fortinet, APC / Schneider, Opengear, Juniper, Dell, and Checkpoint. Devices without an available support price remain unpriced. Passive equipment (Corning and Panduit) is excluded: support pricing does not apply.
Explore support65.8%
Modeled saving vs standard OEM next-business-day support
Matched Cisco support uses published NASPO contract ceiling prices; other support prices and spare policy remain synthetic.